Drain Cleaning Services in Calistoga, California

Was able to get an appointment within a reasonable time frame. Technician called ahead of appointment to notify me when he would arrive. He assessed the situation, located the part required, went to pick it up and installed it all in the same day. He was very professional, efficient and explained what he was doing every step of the way. His pleasant attitude also helped me in a stressful situation. All in all this was a very positive experience.

Kelly was prompt, analyzed the situation, gave his recommendations and repaired the problem. He was personable and professional.

S

Sharon S.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

It was a weekend, and no one else would come out, this was a emergency job, you Tech Gerry was very accountable , professional and courteous. I would totally recommend your company to everyone

S

Sandra P.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Mr. Rooter also known as Mr. Vinson Goodwin, was a hard working plumber in my home today!!! He was kind, caring, and a true gentleman throughout this hole project. He solved a big problem by his efforts to get the parts put back in order, so those parts could stand out and be noticed, as well as being functional. Mr. Vinson deeply cares about each part of this journey and talks to the client on an ongoing level. I will definitely ask for Mr. Vinson to come back again as needed. Thank you!!!

They were on time, knowledgeable, clean and did an excellent job.

On time, good work, clean, no mess and fast

On time, friendly, good communication.

M

Mariah O.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Today David M came out to my house and helped us out greatly he stayed here until he figured out the problem and the job was done! I am completely amazed and my family is forever grateful!

J

John M.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

We just became customers for life of Me Rooter. Here is why: We had THE plumbing nightmare. My wife and I were literally minutes from taking off for a much needed mini vacation at a bed-n-breakfast in Mendocino when my wife screamed “Oh NO!” Literally poop was backing up from the drains into the shower in one bathroom and into the tub in the other! “What about our reservation and our getaway?” my wife whispered. “Don’t worry. I’ll just call a plumber. We’ll get to Mendocino, I said. It was about 2 PM. I called six or eight plumbers on my cell phone. For all but two I had to leave a message. The last I called was Mr Rooter of Santa Rosa. I got a human but she said everyone was busy. I told her of Mendocino. And asked if she could recommend another plumber. I was holding on the phone when I had to hang up. But the woman from Mr Rooter called back and said they had broken someone loose to help us. I was delighted, but having read some ratings on-line of plumbers who showed up without being asked their minimum price who then charged an astronomical price, I asked theirs. She said, “We don’t charge anything to come out and diagnose. When we figure that out we give you a price. If you don’t accept it you owe nothing.” Hard to believe I thought, but OK. The red truck appears in 15 mins! Doug was great. We tried to recreate the backup but it was gone(!). He said another truck was coming with a “tv” camera that would be pushed on a cable thru our sewer lines and spot the problem which he surmised was a root intrusion which sometimes are such as to cause a temporary blockage (making it very hard to diagnose and fix without using the camera). Within perhaps 15 more minutes the camera arrives on a second truck and Karl, the technology maven who operated it. Literally in minutes he was able to run the camera thru all our lines and out to the street. He showed me on the screen that the pipe was perfect and the cause of our very unpleasant but intermittent problem was the build up of “grease” in the line, which could be cleared by “jetting our the lines” (for approx $850) or by a dose of bacteria ($50) which would colonize the pipes, multiply like crazy and with regular re-dosing eliminate the problem. I chose the bacteria, but they had none with them and we were anxious to head to Mendocino. So I said “Then, for now I just want to pay you for your excellent help in our time of great need. “No, you don’t owe us anything. We didn’t do something to fix it—just diagnosed it. You’re kidding, I said. “No and Happy Holidays” said Karl. (It was December 19th). Wow. I thought that kind of customer care was dead and buried in these times. Happily I was wrong. .”Well I hope you won’t mind if I give you a wholehearted review on line”, I said. And I am. Me Rooter plumbing came to our aid with amazing promptness and with skill, knowledge, and up to date equipment to figure what was wrong. But most wondrous they came with a service ethic which floored us and made my wife and myself their customers for life. Thank you Doug and Karl. Thank you Me Rooter company. Don’t hesitate for a moment to call Dr. Rooter. Because you will be relying on GOOD people. In gratitude, Yohan Morgan

Prompt, courteous, efficient, thorough

Was able to get an appointment within a reasonable time frame. Technician called ahead of appointment to notify me when he would arrive. He assessed the situation, located the part required, went to pick it up and installed it all in the same day. He was very professional, efficient and explained what he was doing every step of the way. His pleasant attitude also helped me in a stressful situation. All in all this was a very positive experience.

Kelly was prompt, analyzed the situation, gave his recommendations and repaired the problem. He was personable and professional.

S

Sharon S.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

It was a weekend, and no one else would come out, this was a emergency job, you Tech Gerry was very accountable , professional and courteous. I would totally recommend your company to everyone

S

Sandra P.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Mr. Rooter also known as Mr. Vinson Goodwin, was a hard working plumber in my home today!!! He was kind, caring, and a true gentleman throughout this hole project. He solved a big problem by his efforts to get the parts put back in order, so those parts could stand out and be noticed, as well as being functional. Mr. Vinson deeply cares about each part of this journey and talks to the client on an ongoing level. I will definitely ask for Mr. Vinson to come back again as needed. Thank you!!!

They were on time, knowledgeable, clean and did an excellent job.

On time, good work, clean, no mess and fast

On time, friendly, good communication.

M

Mariah O.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Today David M came out to my house and helped us out greatly he stayed here until he figured out the problem and the job was done! I am completely amazed and my family is forever grateful!

J

John M.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

We just became customers for life of Me Rooter. Here is why: We had THE plumbing nightmare. My wife and I were literally minutes from taking off for a much needed mini vacation at a bed-n-breakfast in Mendocino when my wife screamed “Oh NO!” Literally poop was backing up from the drains into the shower in one bathroom and into the tub in the other! “What about our reservation and our getaway?” my wife whispered. “Don’t worry. I’ll just call a plumber. We’ll get to Mendocino, I said. It was about 2 PM. I called six or eight plumbers on my cell phone. For all but two I had to leave a message. The last I called was Mr Rooter of Santa Rosa. I got a human but she said everyone was busy. I told her of Mendocino. And asked if she could recommend another plumber. I was holding on the phone when I had to hang up. But the woman from Mr Rooter called back and said they had broken someone loose to help us. I was delighted, but having read some ratings on-line of plumbers who showed up without being asked their minimum price who then charged an astronomical price, I asked theirs. She said, “We don’t charge anything to come out and diagnose. When we figure that out we give you a price. If you don’t accept it you owe nothing.” Hard to believe I thought, but OK. The red truck appears in 15 mins! Doug was great. We tried to recreate the backup but it was gone(!). He said another truck was coming with a “tv” camera that would be pushed on a cable thru our sewer lines and spot the problem which he surmised was a root intrusion which sometimes are such as to cause a temporary blockage (making it very hard to diagnose and fix without using the camera). Within perhaps 15 more minutes the camera arrives on a second truck and Karl, the technology maven who operated it. Literally in minutes he was able to run the camera thru all our lines and out to the street. He showed me on the screen that the pipe was perfect and the cause of our very unpleasant but intermittent problem was the build up of “grease” in the line, which could be cleared by “jetting our the lines” (for approx $850) or by a dose of bacteria ($50) which would colonize the pipes, multiply like crazy and with regular re-dosing eliminate the problem. I chose the bacteria, but they had none with them and we were anxious to head to Mendocino. So I said “Then, for now I just want to pay you for your excellent help in our time of great need. “No, you don’t owe us anything. We didn’t do something to fix it—just diagnosed it. You’re kidding, I said. “No and Happy Holidays” said Karl. (It was December 19th). Wow. I thought that kind of customer care was dead and buried in these times. Happily I was wrong. .”Well I hope you won’t mind if I give you a wholehearted review on line”, I said. And I am. Me Rooter plumbing came to our aid with amazing promptness and with skill, knowledge, and up to date equipment to figure what was wrong. But most wondrous they came with a service ethic which floored us and made my wife and myself their customers for life. Thank you Doug and Karl. Thank you Me Rooter company. Don’t hesitate for a moment to call Dr. Rooter. Because you will be relying on GOOD people. In gratitude, Yohan Morgan

Prompt, courteous, efficient, thorough