Most plumbing problems in New Orleans come from the same few causes: our soil, water, and older homes. Here is how we help you solve each one.
HydroScrub® Jetting for Drains and Sewer Lines
A cable machine punches a hole through a clog. That's it. In an old cast iron line, scale, grease, and root hair stick to the pipe wall, and the drain slows down again within weeks.
HydroScrub® Jetting uses high-pressure water to scour the full width of the pipe, so a 4-inch line flows like a 4-inch line again. We run a camera before and after. You see the buildup, and then you see the clean pipe. It's the go-to for restaurant grease lines in the French Quarter and for homes where roots keep finding their way into the sewer lateral.
Drain Repair and Sewer Line Repair
If you have had your drain cleared several times this year, the pipe itself is probably the problem. Settling soil can create low spots that hold waste and joints that do not line up. Cleaning alone will not fix a slope issue.
Our camera shows exactly where the line failed and how deep it sits. From there, the fix might be a single spot repair, a trenchless liner, or a full replacement of the lateral out to the city connection. We handle drain repair and sewer line repair start to finish, including the permit.
Under-Slab Plumbing Without Tearing Up Your Floors
A broken drain under a slab used to mean jackhammering through the bathroom floor. We'd rather not, and you'd rather we didn't.
For many under-slab repairs, our crew tunnels in from outside the foundation and digs beneath the slab to reach the broken pipe. Your tile, cabinets, and flooring stay where they are. After the repair, we backfill and compact the tunnel so the slab stays supported. Tunneling isn't right for every house, and we'll tell you when breaking the floor or rerouting the line makes more sense. If a supply line is leaking under the concrete, slab leak repair starts with acoustic and thermal leak detection so we open up one spot, not five.
Excavation and Underground Water and Sewer Lines
Some jobs mean digging up the yard. A main water line that cracked between the meter and the house. A collapsed sewer lateral under the driveway. A new water line for an addition or a detached garage.
We handle the excavation, the pipe, and the paperwork. That includes calling Louisiana 811 to mark buried utilities before we dig, pulling permits, and scheduling the inspections the Sewerage & Water Board requires before anything gets covered back up. Need a water line repair or a brand-newwater line installation? Same crew, same process.
Water Heater Repair, Replacement, and Tankless Installation
Most tank water heaters in New Orleans last about 10 to 15 years. Sediment from our water settles at the bottom of your tank, making the burner work harder and causing popping sounds during heating. If your water heater is in the garage and gets wet during storms, you might also have trouble with the burner or pilot staying lit.
We repair and replace gas and electric tank water heaters and install tankless water heaters. Before a tankless install, we check gas line sizing and venting, because an undersized gas line is the most common reason a new tankless unit underperforms.
Emergency Plumber in New Orleans, Day or Night
Pipes burst at 2 a.m. Sewers back up mid-storm. When that happens, shut off the main water valve (usually at the meter or where the line enters the house), stop running water if sewage is coming up, and call us. A real person answers 24/7, and we'll send a licensed plumber out as fast as we can. Learn more about our emergency plumbing service.
Leak Detection, Repiping, and the Rest of the List
Pinhole leaks in older copper lines, galvanized pipe rusted shut from the inside, a water bill that jumped for no reason. We find the leak first, then talk through whether a spot repair or repiping is the better long-term call. We also handle:
Why Homeowners from Metairie to Slidell Call This Mr. Rooter Team
Plenty of companies can clear a drain. The difference shows up three months later, when the drain either stays clear or doesn't.
We Find the Cause Before We Quote the Fix
Every recurring problem has a reason. A belly in the sewer line. A pressure-reducing valve that failed and is pushing 95 PSI through your fixtures. A water heater that's undersized for a house that added a bathroom in 2015. We look for that reason first, show you what we found (camera footage, pressure readings, the corroded fitting in our hand), and then quote the repair. You decide with the facts in front of you.
Plumbers Who've Seen Your House Before (or One Just Like It)
Our plumbers have more than 25 years of experience, so we know the common problems in New Orleans homes. We know that Orangeburg pipe from the 1950s breaks down, that galvanized supply lines in older raised homes often clog from the inside, and that a gurgling toilet in a slab house after heavy rain usually means a main line issue. This experience saves you time and extra visits.
Permits and Inspections Handled for You
In New Orleans, any plumbing work connected to public water or sewer needs to go through the city's One Stop permit system and Sewerage & Water Board inspections. Underground work is inspected before it is covered up. We handle all the paperwork, schedule the inspections, and keep the job open until it passes, so you do not have to call anyone else.
Homes and Businesses Across the Metro
We work on both sides of the river and both sides of the lake. Homeowners in Metairie, Kenner, Harahan, Elmwood, and Lakeview call us, and so do families in Gretna and Terrytown on the West Bank. North of the lake, we serve Slidell and Madisonville. On the commercial side, we keep restaurant kitchens, salons, offices, and medical buildings running, and we'll schedule around your business hours.
If you're looking for a plumber in New Orleans who'll explain the problem in plain English and stand behind the work, request an estimate online or give us a call.
