Septic System Repair Services in Bloomington, California

S

Skeeter M.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Your installer Josh was very friendly and easy to work with. Did a good job and cleaned up when he was finished.

F

Freedaddy327

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

At about 3 am we discovered our toilets would not flush. Plunging didn't work, super duper powerful drain uncloggers wouldn't work, and a few other ideas were unsuccessful too. The backup was now filtering into our tubs. I found 2 plumbers who would unclog a drain via the roof vent, Mr Rooter being one. At this point I didn't care who got here first- first one here gets my business. Mr Rooter arrived way sooner than I was told (less then 30 minutes) and the cost (due to a special) was even cheaper then I was told over the phone and almost half the cost of the competition. Paul and Carlos, who arrived, were courteous and understanding to our situation. They assessed the situation and promplty got up on the roof with their equipment. After about 71 feet of the snake the clog was hit and after several attempts to clear it, it just wasn't going to happen. Next step- back on the roof with a camera/scope to see what the real issue was. Bottomline, the conection at the point where the house plumbing transitions to the plumbing in the front yard to go to the city sewer drain needed to be replaced. Paul explained the older designed connection/fitting and how it gets clogged up and in some cases uncloggable and the benefit of replacing the fitting with a much better design. Of course, hoping there were not any other issues further down the line. After the gasps of "what is this going to cost us?" we took care of the financial aspect- reasonable financing. Thanks Korin for helping us through this process. Paul found with his handy dandy calibrated "Y" stick where the sewer line was in our front yard. Actually, a nifty electronic gadget was used but the result was the same. Paul and Carlos begun to dig in our front flower bed and yard to unbury the sewer line and connection needing to be replaced. Paul and Carlos were careful in removing and moving a rose bush and gladiolus as well sections of the front lawn that were in the facinity of the dig. They were aslo very careful in locating and not damaging the sprinkler lines I warned them about during the dig. (1 line was broken because I was incorrect in telling them where it was located but repaired by them before completing the job.) After approx a foot of digging a vertical clean out was found- the one we did not know existed nor did the builder ever tell us about when we mved into this newly built home back in 1989. With not enough daylight left they had to come back the next day to keep digging. The next morning Edwin joined Paul and Carlos and as a team they finally undug the sewer line and connection- about 5 1/2 feet down. After removing the old type fitting the clog was found and sure enough as Paul exlained the clog was pretty solid and due to the design of the fitting it would not have even been possible to clear it through the discovered vertical clean out pipe as the clog was below the "T" configuration an unaccessable. The connection/fitting was replaced with a newer style fitting that would allow snaking toward the house through one vetical pipe and toward the street via a second vertical cleanout pipe- like a set of bull horns with no footage of the pipe being unaccessable. We decided to go ahead and have Mr Rooter hydro-scrub the sewer line from the house to the street to hopefully give us another 30+ years of trouble free flushing. Paul, Carlos and Edwin filled in the whole, replaced the dug up grass on the lawn side of the flower bed and cleaned up the mess created along the way. They did a GREAT job overall. I was very impressed with their work and professionalism. Paul also kept me informed every step of the process to fill me in on what was happening, to show me the materials- old and new, and allowed me to also take my own pictures of the progress along the way. We plan to use some enzyme cleaners on a regular basis to help reduce the potential of future clogs. I would definitely recommend Mr Rooter for you needs and I would definitly give them my service if ever needed again- hopefully not, at least for clogs! 10 out 10 stars, 5 out 5 thumbs up from me.

The plumber and trainee got to my home in 30 minutes as stated by the company. They were very polite and professional. The job was done efficiently as far as time goes. Thank you.

I was very pleased by the professional correspondence and immediate response.

G

Gary S.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

I had Julio, Gabriel, Wesley over to help me with my kitchen drain plugged. They were very professional answered all of my questions and explained why I had the blockage and what needs to be done to solve my problem. My pipes are cast iron and pretty corroded as seen by the rooter camera. They were able to clear the blockage and promptly gave me an estimate on what it would take to correct. They are fair I feel they are honest they can be trusted to do the job and do it right. I highly recommend this company.

S

Skeeter M.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

Your installer Josh was very friendly and easy to work with. Did a good job and cleaned up when he was finished.

F

Freedaddy327

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

At about 3 am we discovered our toilets would not flush. Plunging didn't work, super duper powerful drain uncloggers wouldn't work, and a few other ideas were unsuccessful too. The backup was now filtering into our tubs. I found 2 plumbers who would unclog a drain via the roof vent, Mr Rooter being one. At this point I didn't care who got here first- first one here gets my business. Mr Rooter arrived way sooner than I was told (less then 30 minutes) and the cost (due to a special) was even cheaper then I was told over the phone and almost half the cost of the competition. Paul and Carlos, who arrived, were courteous and understanding to our situation. They assessed the situation and promplty got up on the roof with their equipment. After about 71 feet of the snake the clog was hit and after several attempts to clear it, it just wasn't going to happen. Next step- back on the roof with a camera/scope to see what the real issue was. Bottomline, the conection at the point where the house plumbing transitions to the plumbing in the front yard to go to the city sewer drain needed to be replaced. Paul explained the older designed connection/fitting and how it gets clogged up and in some cases uncloggable and the benefit of replacing the fitting with a much better design. Of course, hoping there were not any other issues further down the line. After the gasps of "what is this going to cost us?" we took care of the financial aspect- reasonable financing. Thanks Korin for helping us through this process. Paul found with his handy dandy calibrated "Y" stick where the sewer line was in our front yard. Actually, a nifty electronic gadget was used but the result was the same. Paul and Carlos begun to dig in our front flower bed and yard to unbury the sewer line and connection needing to be replaced. Paul and Carlos were careful in removing and moving a rose bush and gladiolus as well sections of the front lawn that were in the facinity of the dig. They were aslo very careful in locating and not damaging the sprinkler lines I warned them about during the dig. (1 line was broken because I was incorrect in telling them where it was located but repaired by them before completing the job.) After approx a foot of digging a vertical clean out was found- the one we did not know existed nor did the builder ever tell us about when we mved into this newly built home back in 1989. With not enough daylight left they had to come back the next day to keep digging. The next morning Edwin joined Paul and Carlos and as a team they finally undug the sewer line and connection- about 5 1/2 feet down. After removing the old type fitting the clog was found and sure enough as Paul exlained the clog was pretty solid and due to the design of the fitting it would not have even been possible to clear it through the discovered vertical clean out pipe as the clog was below the "T" configuration an unaccessable. The connection/fitting was replaced with a newer style fitting that would allow snaking toward the house through one vetical pipe and toward the street via a second vertical cleanout pipe- like a set of bull horns with no footage of the pipe being unaccessable. We decided to go ahead and have Mr Rooter hydro-scrub the sewer line from the house to the street to hopefully give us another 30+ years of trouble free flushing. Paul, Carlos and Edwin filled in the whole, replaced the dug up grass on the lawn side of the flower bed and cleaned up the mess created along the way. They did a GREAT job overall. I was very impressed with their work and professionalism. Paul also kept me informed every step of the process to fill me in on what was happening, to show me the materials- old and new, and allowed me to also take my own pictures of the progress along the way. We plan to use some enzyme cleaners on a regular basis to help reduce the potential of future clogs. I would definitely recommend Mr Rooter for you needs and I would definitly give them my service if ever needed again- hopefully not, at least for clogs! 10 out 10 stars, 5 out 5 thumbs up from me.

The plumber and trainee got to my home in 30 minutes as stated by the company. They were very polite and professional. The job was done efficiently as far as time goes. Thank you.

I was very pleased by the professional correspondence and immediate response.

G

Gary S.

★ ★ ★ ★ ★

☆ ☆ ☆ ☆ ☆

Rating: 5 out of 5 stars

I had Julio, Gabriel, Wesley over to help me with my kitchen drain plugged. They were very professional answered all of my questions and explained why I had the blockage and what needs to be done to solve my problem. My pipes are cast iron and pretty corroded as seen by the rooter camera. They were able to clear the blockage and promptly gave me an estimate on what it would take to correct. They are fair I feel they are honest they can be trusted to do the job and do it right. I highly recommend this company.