1994 to Rochester, Today
Since 1994, our team has been a fixture in the Rochester community, and in 2018, Tony and Heidi Perez took the helm to write the next chapter of Mr. Rooter Plumbing of Rochester-MN.
Drawing on backgrounds in mechanical engineering and medical laboratory technology, Tony and Heidi have built a culture of precision where cutting corners isn't an option.
Here in Rochester, we believe every plumbing challenge deserves a solution that is both thorough and reliable, ensuring we provide long-term fixes rather than temporary patches.
To back that belief, we have grown our local team from 24 to 40 skilled professionals and outfitted them with the industry’s most advanced diagnostic tools. This means even the most complex plumbing failures get solved correctly the first time, even when other plumbers couldn’t crack the code.
When you call us, you’re trusting a team that combines decades of local history with a high-tech approach to keeping every Rochester home and business safe, functional, and flowing smoothly.
How We Live Up to Our Reliable Reputation
We Focus on Exceeding Expectations
Every member of our Rochester plumbing team takes genuine pride in their craft and is committed to treating your property with the highest level of care. Our goal is to deliver a calm, confident experience when it matters most, so you feel valued and informed from the moment we walk through your door.
Tony, our co-owner, simply says: “I’m honored to lead an extraordinary team of plumbing and drain professionals who take pride in their work and consistently go above and beyond to exceed our customers’ expectations.”
We Always Move Fast, Striving for Same-Day Support
Rochester homeowners dealing with a disruption or potential damage need two things above all: speed and availability. Call us during regular business hours, and we do our best to address your urgent issues the same day; otherwise, we’ll schedule you as soon as we can. We don’t want water sitting and causing damage while you wait.
We Deliver Honest, Accurate Solutions and Lasting Results
We show up with stocked service vehicles and the right tools to resolve over 80% of our service calls on the same visit. From water heaters and water softeners to reverse osmosis systems, we arrive stocked and ready to handle the job efficiently and completely.
Tony sums up our approach this way: “When you call us, you’re not getting a sales pitch. You’re getting a dedicated team that shows up on time, communicates clearly, and fixes the problem the right way. We’d be honored to earn your call.”
What to Expect When We Come to Your Rochester Home
Every service call is guided by professionalism, clear communication, and respect for your home.
Here’s what you can count on when you partner with our Rochester team:
- Care for Your Space: Your technician arrives in uniform, puts on shoe covers, lays down protective drop cloths and tool mats, and keeps your home clean from start to finish.
- Consistent Listeners and Educators: Our team takes time to listen to your concerns, explains what’s happening in plain terms, and presents written estimates with upfront pricing.
- Accurate Assessments and Diagnoses: We’ll also back up our suggestions with photos, video footage, and real-time updates so you always know what’s going on.
Rochester’s Unique Plumbing Challenges That We Know Well
Rochester’s climate, water quality, and housing stock create plumbing considerations that are specific to this region. Our team lives and works here, and we’ve seen firsthand the issues that creep up most often for local homeowners.
We can support issues with:
- Hard Water: Rochester is known for its hard water. Mineral deposits build up in pipes, water heaters, and fixtures over time, reducing efficiency and shortening appliance lifespans.
- PFAS in Water: Trace amounts of PFAS (per- and polyfluoroalkyl substances), also called man-made “forever chemicals,” have been detected in some Minnesota communities. These don’t break down naturally, and many homeowners choose filtration systems for added safety and peace of mind.
- Older Pipe Materials: Rochester has a mix of older and newer housing stock. Galvanized, lead, and Orangeburg pipes are still found in older properties and can corrode or fail, often requiring repiping or replacement.
- Sewer Line Backups and Clogs: Many municipalities in the Rochester area require sewer inspections as part of home sales to confirm lines meet current standards.
- Harsh Winters: Rochester winters are no joke. Sub-zero temperatures can cause pipes to freeze or burst when homes aren’t properly winterized.
Staying informed about these regional factors (and keeping up with routine maintenance) can prevent costly surprises and keep your plumbing running reliably through every season.
Financing for Larger Projects and Our Dependable Workmanship Warranty
Unexpected plumbing repairs can strain any budget, which is why we offer flexible financing options to fit your situation. You’ll always receive an upfront, honest estimate before any work begins; no hidden fees, no surprises. And we stand behind our workmanship with the Neighborly Done Right Promise®. If your residential service isn’t done right, we’ll make it right, because your long-term satisfaction and peace of mind are what we’re here for.